Live Chat For Local Business Websites

Benefits Of Live Chat For Local Business Websites

If you have been browsing websites in the recent years, you must have seen that little chat box pop-up in the corner of a webpage. You may also have used the live chat box to get answers to your questions before buying a product or service. Adding live chat to a business website makes a lot of sense. Consumers have a lot of choice these days, and it is important to capture customers at all points of their journey through your website.
Adding a live chat box to your website allows you to provide instant gratification to a potential customer by answering their questions and concerns at a time of their choosing. It not only helps in increasing the sales but also in enhancing the reputation of your company in the eyes of customers. There are several companies offering live chat box service. It does not cost much and offers you a number of advantages. Here is a list of some of the major advantages of live chat for local business websites.

One of the biggest advantages of having a live chat box on your business website is that it helps in increasing conversions and sales. A number of research studies have confirmed that having a live chat box on your website has the potential to increase your conversion rate by up to 20%. This is due to the reason that potential customers get answers to any concerns or objections immediately.

Recent research studies have also confirmed that customers who chat are much more likely to buy a product or service as compared to customers who do not make use of the live chat function on a business website. In simple terms, having a live chat box on your website will help you enhance your revenue without investing in advertising or other ways to get leads to your business website.

Live chat also helps in improving the satisfaction levels of customers. A recent study has concluded that more than 90% consumers find the live chat function useful. It inspires confidence in potential customers. Since live chat offers an opportunity for a two-way conversation, it also allows you to share ideas with the customers.


Another major benefit of live chat functionality is that it helps in lowering customer service costs. Without a live chat box on your website, you will be forced to interact with customers through a ticket system or through email. On the other hand, having a live chat box on your business website allows you to answer the concerns of your customers immediately. A chat box allows you to offer one-on-one service to customers which not only improves overall efficiency but also decreases your staffing costs.

Over time, the chat transcripts allow you to improve customer interaction. It also gives you a way to get quick feedback regarding your products and services. In other words, a live chat box gives you excellent feedback to allow you to improve your customer service at a much lower cost.

Overall, these are some of the major advantages of having a live chat box on your local business website. There are a number of services offering live chat functionality. You should check the features as well as customer service level of these services to choose the right live chat functionality service for your local business website.

Fixing Windows Registry Problems

Fixing Windows Registry Problems

The Windows operating system has a storage area for holding important configuration settings that regulate how the computer operates. This storage area is known as the Windows registry. To function normally, the hardware, installed programs, and Windows itself has to retrieve a variety of values and keys from the registry. If the registry develops problems, it could result in anything from a slow system to a system that does not work at all.

How to Fix Windows Registry Manually

If you believe that you have a computer problem caused by an error in the registry, you should first use the utility that Microsoft supplies to fix it. Regedit.exe runs on any Windows computer and allows you to access and edit the registry. However, isolating the source of the problem can be hard and you can easily turn a small problem to a major disaster.

If you choose to take the risk, you should always create a restore point before you proceed further. The restore point acts as a backup for the registry and allows you to revert back to the previous version of the registry if necessary. However, making a major mistake when editing the registry could render the system inoperable such that using the restoration procedure becomes impossible.

If this is the situation, you will have to reload your computer completely using the installation discs supplied with it. Doing this puts the computer back to its out-of-box state. You will lose any Windows updates, stored data, and installed programs. Recovering from the registry editing mistake could take hours if not days.

Finding the Problem May Be Impossible

If you are aware that the problem is confined to a single program, you have a somewhat good chance of finding the sub key within HKEY_LOCAL_MACHINE when you access the registry. However, unless you have a good understanding of how the program functions, fixing the problems will be impossible. Obviously, you can always uninstall the program and delete any related program data.

A manual fix using regedit.exe can be harder if you are trying to clean up a virus or another type of malware. Such tricky programs easily masquerade as genuine Windows programs and embed their registry details within areas reserved for the operating system. They can even replace genuine Windows subkeys with their own versions. Windows functionality may be inhibited unless the entry is removed.

How to Fix Windows Registry Using Software

Instead of following a risk-laden, time-consuming, and tedious process of using regedit.exe to fix the registry manually, you can use specialized software. Registry cleaners easily and safely fix a damaged registry and restore the computer to an efficient state. The best thing about using software is that you won’t lose a single update or any data and your computer will run as good as new. To prevent registry problems and errors, you should consider downloading a registry cleaner an implement a regular maintenance program.

Final Thoughts

Fixing Windows registry problems can be done manually but it involves many risks and is time consuming. A better approach would be to use software for fixing the registry since it is faster and involves less risk.